Empassion Natural products are backed by a 30 day money back guarantee.

You may return them within 30 days for a refund, exchange or credit voucher.

If you’re not happy with the products you’ve purchased simply return them to:

Empassion Natural
3/24 Expo Court,
Ashmore, 4214, QLD

Please include the following with the products you’re returning:

  • The name the order was made under.
  • Invoice number
  • What products you’re returning
  • Your desired return outcome… Refund/Exchange/Credit Voucher

We recommend using a service with tracking and signature on delivery for verification as Empassion Natural take no responsibility for products being shipped.

Once we receive your returned products your return will be processed within 3 business days.

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